The FCA is the independent watchdog that regulates financial services. This document sets out how we will deal with you in the provision of services for Credit Broking. Sprint Contracts Limited is Authorised and Regulated by the Financial Conduct Authority (FCA). Our firms reference number is 688249. The Financial Conduct Authority (FCA) regulates financial services in the UK and you can check our authorisation and permitted activities on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. Use this information to decide if our services are right for you. Other services we may offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.
We will at all times act in your best interests. We will source finance products from the market that are suitable to the requirements you disclose to us. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish. When the preferred option has been agreed, we will provide you with information about the loan and the provider of this to ensure you understand your responsibilities and commitments, before proceeding. You may need to take advice from third parties regarding your own personal and tax positions as to the suitability of the agreement. Our aim is to provide you with a professional and confidential service that delivers the highest possible standards. However, there may be occasions where you feel this has not been achieved and should you wish to make a complaint, please visit our complaints procedure page on our website.
We offer credit broking services for vehicle leasing and contract hire products from a wide range of providers. These include (but are not limited to): Contract Hire, Personal Contract Hire, Contract Purchase, Personal Contract Purchase, Finance Lease, Hire Purchase and Lease Purchase agreements.
We do not charge upfront fees for our broker related services. We are a commission and fee based organisation which means that we may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier.
Upon an order being placed with us, a document fee (minimum £150 plus VAT) is chargeable for our services of successfully finding a vehicle finance product for you. You will also receive a quotation which will tell you about any other fees relating to our vehicle order. During our discussion we will confirm with you how this will be collected, as this is either payable upfront or, where required by law, will be added to the finance product taken.
When we provide services to you we will need to gather information about your personal circumstances. The information you provide to us will be subject to the Data Protection Act 1998 (the “Act”). You consent to us or any company associated with us processing, both manually and by electronic means, your personal data for the purposes of providing advice, administration and management. “Processing” includes obtaining, recording or holding information or data, transferring it to other companies associated with us, lenders or statutory, governmental or regulatory bodies for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data. We may also contact you with details of any other similar products, promotions, or for related marketing purposes in which we think you may be interested. We will not pass your details to other companies. If at any time you wish us, or any company associated with us, to cease processing your personal data or sensitive personal data, or contacting you for marketing purposes, please contact The Data Protection Officer on 01782 566 806 or in writing at Sprint Contracts Limited, Unit 1, Studio 2, Lymedale Court, Dalewood Road, Newcastle under Lyme, ST5 9QH. You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential and will not process it other than for a legitimate purpose. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.
Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.
We intend to rely on this document for the services we provide to you and request that you provide your agreement to the Charges and Data Protection sections above. For your own benefit and protection you should read these terms carefully. If you do not understand any point please ask for further information. If you do not agree to anything included above, please make this known to your account manager at Sprint Contracts Limited.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 01782 566 806
F: 01782 454 524
Sprint Contracts Limited
Newcastle under Lyme
Sprint Contracts Limited are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 688249
Registered in England & Wales with company number : 3871903 | Data Protection No : Z6896619 | VAT No : 797685151
Registered Office : Unit 1, Studio 2 Lymedale Court, Dalewood Road, Newcastle Under Lyme, Staffordshire, ST5 9QH
Copyright © 2017 Sprint Contracts Limited, All rights reserved.